ABSTRACT
There is concern about the way in which members of the architectural profession relate to clients, building users and other construction professionals during the production of buildings-that architects are unresponsive to the needs of clients and users in building design and are not good at collaborating with other members of design and construction teams. It has been suggested that higher education is the source of these problems and that the interpersonal skills required for professional practice are not being sufficiently developed during the undergraduate years. For example, not enough is being done to develop skills such as listening, negotiating, groupworking and communicating to different audiences.
