ABSTRACT
So why the new changes in this fourth edition? As Tom Peters, noted for his bestseller, Passion for Excellence, says, ‘quality improvement is a neverending journey’. The changes in this edition are equally dramatic and equally sensitive to planning and managing on sound principles; they are concerned with people, their needs in leisure and the role of the Leisure Manager. What leisure is and what it means to people are probably more important now than ever before and the influence of government and its agencies has never been more evident.
