ABSTRACT

Teams – Differ in many ways, including size, purpose and type of work performed, structure,

leadership, influence and decision-making ability.

Types of teams include:

1. natural work group

2. management

3. project improvement

4. process redesign or re-engineering

5. cross-functional, i.e. design and production include people of various skill levels from

throughout the organization

6. new product and service design teams.