ABSTRACT
Communications in management has become a central concern to students and practitioners in all institutions— business, the military, public administration, hospital, university, and research. In no other area have intelligent men and women worked harder or with greater dedication than psychologists, human relations experts, managers, and management students have worked on improving communications in our major institutions. The noise level has gone up so fast that no one can really listen anymore to all that babble about communications. But there is clearly less and less communicating. Where communication is perception, information is logic. As such, information is purely formal and has no meaning. It is impersonal rather than interpersonal. The most perfect communications may be purely “shared experiences,” without any logic whatever. Management by objectives is a prerequisite for functioning communication. The Human Relations School of Elton Mayo recognized the failure of the traditional approach to communications.
