ABSTRACT
This case study describes the strategies, structures and processes implemented at Insurance Australia Group (IAG) in 2003-2005 to facilitate the attainment of sustainability as an agreed purpose and a shared goal across the organization and to monitor its progress towards that goal. We see these initiatives as establishing a corporate governance framework for sustainability at IAG. In other words, they are mechanisms of governance whose role is to balance social, economic, environmental, individual and communal goals (Clarke 2004).
