ABSTRACT

This comprehensive guide presents specific, real-life examples of the strategies and tactics used by some of the world's most successful international businesses and organizations to excel in the global marketplace.

Divided into six major sections, this important book features more than 30 case studies that span critical issues of international business--globalization; negotiation; marketing; product/service quality; joint ventures and strategic alliances; and culturally diverse workforces. Each case study focuses on a particular company, region, or management style to clearly illustrate proven techniques for capitalizing on the cultural diversity of people, products, and markets.

With contributions from more than two dozen business executives and professors, spanning the globe from Japan, to Germany, China to Mexico, this casebook provides a broad spectrum of current and future approaches to acheiving international and cross-cultural business success.

part |138 pages

Global Strategic Alliances

chapter |10 pages

Tentative Withdrawal from a Joint Venture

Shalimar Laboratories, Ltd.

chapter |12 pages

Confronting Globalization

Atencio Plasticos' Search for a Strategic Alliance

chapter |11 pages

The Potato Business

chapter |14 pages

Nissan United Kingdom, Ltd.

chapter |12 pages

Strategic Alliance in India

Sage Publications

chapter |11 pages

7 Westel (A)

Start-Up of a Joint Venture

chapter |8 pages

Westel (B)

Overcoming Financial Problems

chapter |20 pages

Beijing Jeep Corporation

American Motor's Experience in China

chapter |16 pages

Orient—U.S. Leasing Corporation

A Japanese-American Joint Venture in Financial Services

part |33 pages

Globalization

chapter |14 pages

Motorola Analog Division

Development of a Shared Global Vision

chapter |10 pages

Opening a Closed City

Challenges at the New Frontier

part |95 pages

International Business Negotiations

chapter |6 pages

Confrontation or Collaboration

Two Strong Executives

chapter |7 pages

AT&T

Technically Brilliant But Inter-culturally Average

chapter |9 pages

Litigation Isn't the Japanese Way

Nippon, Inc. and Raleigh Ltd.

chapter |8 pages

Testing Solar Stoves in Mexico

Alten Technologies, Inc.

chapter |7 pages

The Alpaca Industry of Peru

chapter |14 pages

Client Development in Japan

Elcolab, Inc.

chapter |15 pages

Anheuser-Busch (A)

Developing a Global Brand in Germany

chapter |11 pages

Anheuser-Busch (B)

Developing a Global Brand in Great Britain

part |59 pages

International Management

chapter |6 pages

Between a Rock and a Hard Place

A Question of Ethics

chapter |16 pages

SSA Mexicana

A Korean Prescription for Success in Mexico

chapter |8 pages

Motorola, Inc., CPSTG

Performance Management as Process for Change

chapter |6 pages

Merck & Company, Inc.

Having the Vision to Succeed

chapter |11 pages

Selling Development to Somalia

The Food Monetization Program

part |53 pages

Managing a Culturally Diverse Work Force

chapter |17 pages

Banking on Diversity

Familiarity Breeds Contempt at Security First Bank

chapter |15 pages

The Maquiladora Industry and Mexican Unions

The New National Political Strategy

part |21 pages

International Service Excellence

chapter |13 pages

A Quality Implementation Case

Kaizen at Firestone New Zealand

chapter |8 pages

Service Excellence in the Travel Industry

Singapore Airlines