Orient—U.S. Leasing Corporation

Doug Scudamore, president of Orient-U.S. Leasing Corporation (OUSL), sat at the desk in his office writing notes for an upcoming meeting when Kaz Naganuma, executive vice-president, burst in. Looking visibly upset, Naganuma dispensed with the usual pleasantries and blurted out, “Doug, the credit committee at USLI has done it again. They’ve rejected the credit application from Noma. Noma is the American operation of one of the Orient Leasing Corporation’s (OLC) best customers in Japan. This is a very awkward situation. We cannot build a company this way.”