ABSTRACT

MARKETINGINTHESERVICESECTOR-SHIPPING ANDPORTS

Maritimetransportandportoperationarebothintheinternational servicesectorasdistinctfromamultinationalcompanyengagedin carproductionormanufacturingmedicalequipmentorconsumer goodsallclassifiedasproducts.Fourdistinctivefeaturescontrast theproductandservicesectors:perishability,heterogeneity,intangibilityandtheirintegralnature.