ABSTRACT
Many organisational analysts relate the success of an organisation to the levels of teamwork it employs. Some writers have even suggested that teams will be the ‘primary building blocks of company performance in the organization of the future’ (Katzenbach and Smith, 1998, p. 173). Certainly, many companies worldwide have invested in team training for staff. For example, it is claimed that the majority of ‘top trainers’ in the UK use the model of team roles explained in this chapter (according to Belbin, 2000).
