ABSTRACT
It is worth emphasising how quickly the process of producing business documents has been transformed. Back in the 1980s, many if not most business documents in large organisations were produced on electric or electronic typewriters. These offered very limited scope for page design and virtually no flexibility to use visual aids. The ‘death of the typewriter’ was publicised in various news reports and articles in 2011 as the last major manufacturer announced that production had ceased. Within 30 years the typewriter had gone from essential office technology to museum piece.
