ABSTRACT
THE WORLD of business and economics changes fast and is becoming more complex every decade. Firms are faced with the choice to adapt, reinvent and differentiate themselves or die. Over the past few years, the nature and intensity of these changes in the business landscape have created organizational disruption and a realistic need to redesign organizational structure and leadership approaches. As a result, the nature and structure of the C-suite has also been changing to respond to these exogenous trends. Whereas traditionally C-level positions were focused on operations (Chief Operations Officer), on finance (Chief Financial Officer), on information systems (Chief Information Officer) and on innovation (Chief Innovation Officer), we have witnessed the emergence of a flurry of new C-level titles emanating from new management theory (Chief Learning Officer, Chief Knowledge Officer), from increased business regulations (Chief Compliance Officer, Chief Ethics Officer, Chief Sustainability Officer, Chief Risk Officer) and from increased focused on markets and customers (Chief Customer Office, Customer Experience Officer, Chief Growth Office, Chief Commercial Officer and Chief Marketing Officer).
