ABSTRACT
According to Smith (2004), too many people of all incomes and races fail to thrive in our institutions because colleges and universities lack the capacity to educate. Moreover, a recent report by the Education Trust exposed serious shortfalls in college graduation rates: nearly 20% of four-year institutions in the United States graduate less than one third of their firsHime, full-time, degree-seeking first-year students within six years (Carey, 2004). Coincident with these pressures, higher education has become more widely available to students, with an increasing proportion of high school graduates and working adults attending college (Kirp, 2003). As a result, many colleges and universities are demonstrating how they achieve high-quality undergraduate education as well as enhance and document student success to a wide range of constituents.
