ABSTRACT
Knowledgeable, skillful and experienced employees, in addition to those who exhibit prosocial behaviors have been shown to be crucial in determining the effectiveness and performance of organizations (Acquaah and Chi 2007; Sun, Aryee and Law 2007). This has reinforced the commonly held believe that employees are the most important asset of any organization (Pfeffer 1994; Pfeffer and Veiga 1999). Thus the long-term viability of any organization critically depends on the knowledge, skills, expertise, competencies and the prosocial attitudes and behaviors of its employees. Prosocial behaviors of employees describe their concern for the well-being and welfare of other employees and the manifestation of related behaviors such as helping, sharing, cooperating and volunteering (Brief and Motowidlo 1986; Muethel, Hoegl and Parboteeah 2011).
