ABSTRACT
I have yet to find a company that does not have a dynamic market-place. Even companies that engineer products to order, so theoretically have a stable demand, find their customers routinely change schedules and specifications, hence they need to accommodate these changes and still deliver when the customer needs the product. Flexibility is the key to excellent customer satisfaction and low assets simultaneously. It is a mandatory condition to profitably delight your customers, regardless of the type of product or process.
