ABSTRACT
Personnel Administration and Human Relations – What has Personnel Administration achieved? – Its three basic misconceptions – The insight of Human Relations – And its limitations – ‘Scientific Management’, our most widely practised personnel-management concept – Its basic concepts – Its world-wide impact – Its stagnation since the early twenties – Its two blind spots – ‘Cee-Ay-Tee’ or ‘Cat’? – The ‘divorce of planning from doing’ – Scientific Management and the new technology – Is Personnel Management bankrupt?
