ABSTRACT
The decade of the 1990s has seen the emergence of knowledge as a company's most valuable asset and learning as a company's most important competency. CEOs and shareholders are now seeing knowledge as the “new organizational wealth” [1] and learning as the key to global success. Managing and measuring knowledge-based assets (especially learning capability) are become an important part of the balance sheet and annual reports of companies such as Skandia and WM-Data.
