ABSTRACT

In today’s fast-moving global environment, organizations are forced to continuously innovate their products, services and processes to meet constantly changing external demands. In order to innovate, improve and refine, organizations need to learn. Organizational learning occurs when individuals inquire on the organization’s behalf. 1 Creating an enabled learning environment forms the ‘space’ or ‘social context’ in which all individuals gain strategic insights, which in turn allows them to challenge strategic assumptions, refine strategic thinking, make better decisions and learn. This chapter focuses on how to create an enabled learning environment. Questions addressed in this chapter include:

What is an enabled learning environment?

How can we create an enabled learning environment?

How can we create the right social context for successful Strategic Performance Management?

How can we align the performance review processes?

How have organizations created an enabled learning environment in practice?