ABSTRACT
The final chapter briefly reviews the main themes of the book and conclusions to be derived from earlier chapters, highlighting the significance of crisis management in which planning is a core ingredient. Elements of plans and the parties with a role in their creation and implementation are then examined, followed by some comments about the future and directions for further research. Case studies are devoted to a tourism crisis management plan and an interesting example of one company's endeavors to manage the dual challenge of a destination and commercial crisis following a natural disaster.
