ABSTRACT
The good news is that if you have been thorough in your initial planning, this dual task of monitoring and making adjustments will be a lot easier.
However, no amount of planning can make dealing with the mixed emotions that change can arouse in people any easier. There may well be times when you will need all your interpersonal skills to cope with signs of stress among your staff. And you will certainly need not only to maintain your own enthusiasm for change wherever possible, but also to communicate this enthusiasm to others.
