ABSTRACT
Chapter 6 illustrated the changes that are occurring throughout corporate
America and their implications to HPI practitioners. These trends are driving
the need for corporate training departments to transition into full-service per-
formance improvement organizations. Training professionals are moving away
from training as the sole solution for all human performance problems or
improvement opportunities when, in fact, many performance improvement
strategies are possible. Countless books, articles, college courses, conference
presentations, and workshops bear witness to this trend.