ABSTRACT

This book has shared with you the roles and competencies for human perfor-

mance improvement. It’s shared the models and best practices in the fi eld of HPI.

While the book provided many examples to illustrate how these models and best

practices are put to use in the workplace, nothing illustrates better how it all

comes together than actual projects that have been completed by experienced

HPI practitioners. This chapter will share the details of fi ve HPI projects. It

concludes with “words of wisdom” from experienced HPI practitioners for those

of you who are new to the fi eld.