ABSTRACT

The day-to-day running of a building is fundamental to facilities professionals. From procuring the most competitive electricity contract to selecting the most appropriate air conditioning system, the facilities manager needs to be aware of the market, costs and benefits of all aspects of workplace facilities and equipment. The increasing impetus on energy efficiency in business operations,

health and safety issues and maximum productivity are now among the business objectives that facilities professionals must address. Ensuring that the appropriate services and facilities meet the needs of their users and are functioning efficiently and cost effectively will bring benefits to all aspects of an organisation’s operations.