ABSTRACT
This chapter is about managers in businesses, or other organizations, setting out clear responsibilities and lines of communications for everyone in the enterprise. The chapter also covers the legal responsibilities that exist between people who control premises and those who use them, and between contractors and those who hire them; and the duties of suppliers, manufacturers and designers of articles and substances for use at work. Chapter 2 is concerned with policy, which is an essential fi rst step. The policy will only remain as words on paper, however good the intentions, until there is an effective organization set up to implement and monitor its requirements.
