ABSTRACT
The theme of this chapter centers on the development of key process questions that precede and direct the development of EAP evaluations. The main assumptions of this chapter are: (1) that nonthreatening process-type questions may be used in helping EAP evaluators plan their evaluations; and (2) that the profession of social work can meaningfully assist in developing and answering such questions. These process questions emerge from considering issues related to: (1) policies and procedures; (2) services; and (3) the administration of EAP programs. The role of the social worker in this process is described, and the unique knowledge and skill of the social work profession in this particular role is explored and identified.
