ABSTRACT

Trust is deeply rooted in people’s values, visions and personal experi-ences. At the same time it is fl uid, moulded both deliberately and organically by the complex interactions of people’s internal and external worlds. At one level it can provide a stable basis on which to build longterm relationships, shared values, and pursue common aims for mutual benefi t. At another level, trust can be an unstable cocktail of fact and fi ction, of utopian desire and pathological hopelessness.