ABSTRACT
While at first sight it may not seem to be the case, human resource professionals are actually in a good position to influence the sustainability of an organization. When taken together, the practices and strategies we are addressing in this book amount to an organizational change initiative not unlike those from the last few decades, particularly Total Quality Management, process improvement, customer satisfaction and participative management. However, human resource (HR) professionals have been slow to pursue sustainability, in large part because they don’t understand how much they have to offer.
