ABSTRACT
After a 5.5 hour turbulent plane ride and waiting 25 minutes for a taxi (I got an eco-cab!) in the 101 degree F [38 degrees Celsius] heat, I finally stumble into my hotel room. I open the door and a heat wave hits me. I don’t know the last time I was inside and it felt this hot. The thermostat in my hotel room is off. When I turn it on the it tells me it’s 86 degrees F [30 degrees Celsius] in the room. It takes a full hour for the room to get to a manageable temperature. I climb into bed a little later and go to turn on the bedside lamp. It doesn’t turn on. I check for a light bulb – that’s not the problem. I reach around the back and the cord isn’t plugged in. I have to blindly grope behind the bed to find the outlet. “What’s the deal with this hotel?” I ask myself. “Don’t they know I expect things to work?”
