ABSTRACT
Karen Lotter is a journalist and writer based in Durban, South Africa. She runs a company (https://www.ethekwiniweb.co.za/" xmlns:xlink="https://www.w3.org/1999/xlink">www.ethekwiniweb.co.za/) specializing in creating websites and blogs, writing creative and interesting content and optimizing sites for search engines. She has written profiles, political speeches, features, advertising copy, obituaries, press releases, and columns in magazines, company newsletters, and newspapers, and written and produced corporate scripts. She has been a Feature Writer at Suite 101.com (https://www.suite101.com/profile.cfm/ethekwinigirl" xmlns:xlink="https://www.w3.org/1999/xlink">www.suite101.com/profile.cfm/ethekwinigirl), a Canadian-based contents website for over three years. She is also a Web writing tutor at SA Writers’ College (https://www.sawriterscollege.co.za" xmlns:xlink="https://www.w3.org/1999/xlink">www.sawriterscollege.co.za). https://s3-euw1-ap-pe-df-pch-content-public-p.s3.eu-west-1.amazonaws.com/9780203190661/3d9e492f-ed5a-4ebf-a87a-9341b352a36e/content/fig4_B.jpg" xmlns:xlink="https://www.w3.org/1999/xlink"/>
