ABSTRACT

As raised in chapter 3, all of us have ways of saying things that we have learned throughout our lives: our phraseology, our accent, our vocabulary. We also learn particular scripts which we use in certain circumstances. For example, we may have learned how to complain about shoddy service in a restaurant with successful results, so whenever we need to complain we will use a similar script to the one that we have used in the past. We also have learned scripts from our parents which are not as successful. When we become mothers and fathers ourselves we find ourselves using phrases and indeed whole conversations which are repeats of those which our parents had with us. This is so, even if we promised ourselves that we would ‘never say that to our children’, because we hated them so much ourselves.