ABSTRACT
The court system of 2011 is significantly different from that of 20 years earlier. It has undergone many changes to fit in more with the interests and conveniences of litigants and less with the interests of lawyers. A charter for the civil courts now states, for example, that anyone telephoning a court between 9 am and 5 pm on a weekday will get a prompt and helpful answer. It also says that within 10 working days of a court receiving a letter, the sender will get a reply by letter or telephone.
