ABSTRACT
The most common and least formalised form of goal-oriented learning in the workplace takes place through the instruction that workers and employees receive from colleagues, superiors or external instructors or teachers concerning the different activities involved in the work. Instruction delivered by a co-worker of the same position but perhaps with more experience can often take place in a rather unstructured fashion on the basis of the problems that arise in daily work. However, it can also be more formalised, for instance when a new employee more or less systematically is shown the ropes, when a supplier of a new machine sends an agent to the workplace to provide instruction, when an employee takes over a new function, or when, for instance, a shop foreman, engineer or internal computer operator gives instruction to rank and file employees.
