ABSTRACT
The woman I was coaching wanted to learn to be more assertive so that she could defend her personal boundaries and speak her mind on issues that mattered to her. This would help her to feel better at work and to keep her work load within acceptable limits. It would also help her colleagues. By being more assertive, she would be clearer to her colleagues, who would know then exactly what they could and could not expect from her. Also, she had noticed that colleagues tended to respect and value her more when she acted more assertively.
