ABSTRACT
This exercise aims to develop independence and resilience. As the 21st century kicks in, we live in a frenetic, actionoriented society, where there are continuous interruptions, and little opportunity for standing back and thinking, or indeed for effective listening – the counterpart of thinking. We are bombarded with information and data from all sides and the challenge is how to make sense of this proliferation of information in order to identify and drive forward the changes that may be required. Often, quick, decisive firefighting actions can be taken to the detriment of the longerterm situation. So, it appears that there is little opportunity or indeed encouragement for the activity of reflective practice in business settings. But how can individuals change their behaviours and begin to take time to engage in reflective practice in order to learn from experiences and to take more effective actions for the future?
