ABSTRACT

Preliminary qualitative data collection carried out as part of the Medicines Information Needs for Older People with Sight Loss (MINOPS) project* reveal that, in Bradford, older people with a disability such as sight loss find that a lot of healthcare services are largely inaccessible to them. Some of those interviewed for the project were not only older with sight loss, but they were also from South Asian communities and spoke a first language other than English. Furthermore, they received multiple medications for more than one chronic disease on a regular, repeat basis and were regular visitors to their GPs’ surgeries. The opinions raised by these participants are

based on their own experiences and frequently identify various facets of doctor-patient communication as a major area for concern and source of potential exclusion.