ABSTRACT

Those at the grassroots of primary care have been provided with a unique opportunity to plan and shape the modern NHS. This book describes the work of primary care groups in their first months and describes everything from the initial aims of PCGs through to primary care trusts and the future. The excellent panel of contributors who are practised members of PCGs describe their experiences and the lessons they have learnt. The book explores how organisations will evolve and provides guidance on theory people and functions. It is essential reading for members of PCG teams and those with or aspiring to PCT status.

chapter 1|16 pages

The context

chapter 2|19 pages

Learning from history

chapter 4|17 pages

Professional–patient relationships

chapter 6|13 pages

Cultural diversity and competence

chapter 8|17 pages

Personal development and self-care

chapter 10|29 pages

Learning and teaching professionalism

chapter 11|25 pages

Assessing professionalism