ABSTRACT

In an era of longer hours and shorter contracts, of tighter margins and frequent organizational change, stress can undermine both the mental health and performance of employees. A culture of resilience in the workplace, however, offers the potential to support psychological wellbeing and improve the performance of both people and organizations.

This is the first book to provide managers with a guide to fostering psychological resilience within their teams. It synthesises not only the latest cutting-edge research in the area, but also translates this into practical advice for a range of organizational settings.

Chapters cover the following important issues:

  •  Key personality factors related to resilience
  •  How job design and routines can improve employee resilience
  •  How to build a resilient team
  •  Communicating change and improving teamwork
  •  Modelling resilient thinking and behaviour as a leader
  •  Selecting the right resilience training for your organisation

This is the ideal book for anyone interested in fostering a high-performance and emotionally resilient workforce, whether they are a manager, HR professional or occupational psychologist. Its cutting edge approach will also make it important reading for students and researchers of organizational and occupational psychology.

part 1|56 pages

Personality, psychological resources and employee resilience

chapter 2|17 pages

The Right Stuff

Employee characteristics that promote resilience

chapter 4|16 pages

Psychological Capital

Developing resilience by leveraging the HERO within leaders

part 3|26 pages

Managing organisation factors that erode resilience

chapter 8|10 pages

Work, Rest and Play

The importance of brief and daily rest for employee resilience

part 4|41 pages

Creating a resilient team

part 5|76 pages

Promoting resilient thinking and behaviour