ABSTRACT

Listening: Processes, Functions, and Competency, Second Edition explores the role of listening as an essential element in human communication. The book addresses listening as a cognitive process, as a social function, and as a critical professional competency. Blending theory with practical application, Listening builds knowledge, insight, and skill to help the reader achieve the desired outcome of effective listening. This second edition introduces listening as a goal-directed activity and has been expanded to include a new chapter addressing listening in mediated contexts. Theory and research throughout the text have been updated, and the final chapter covers new research methodologies and contexts, including fMRI, aural architecture, and music.

part I|122 pages

Listening as a Cognitive Process

chapter 1|19 pages

Introduction and Overview

chapter 2|24 pages

Listening

Types and Competencies

chapter 3|22 pages

Listening and Information Processing

chapter 5|25 pages

Listening in a Mediated World

part II|90 pages

Listening as a Social Function

part III|112 pages

Listening as a Critical Professional Competency

chapter 9|28 pages

Listening in Context Education

chapter 10|28 pages

Listening in Context

Organizations

chapter 11|28 pages

Listening and Health

Psychological and Physical Realities

chapter 12|26 pages

Listening in Legal Contexts

part IV|22 pages

Listening

chapter 13|20 pages

Transforming Listening

Future Directions