ABSTRACT

Retaining Expert Knowledge is a training resource, but it is also a business resource. As knowledge proliferates and organizational culture rapidly changes, now is the time to step back and determine what has been important to your organization’s success, where the organization is today, and what it will take to stay in the game tomorrow.

Your company houses knowledge, skills, attitudes, intellectual property, trade secrets, company culture, and individuals who will never be replicated exactly as they are today. Because they have demonstrated value in the past and are demonstrating value today, these treasures are worth preserving. This book shows how to preserve these valuable assets today for tomorrow’s successes.

part I|74 pages

The Outflow of Corporate Knowledge

chapter 1|21 pages

The Largest Generation Leaves a Gap

chapter 2|10 pages

Prioritize Your Corporate Assets

chapter 3|8 pages

Succession Planning with Your SMEs

chapter 4|24 pages

The Experts’ Discernment

part II|41 pages

Knowledge Management in the Age of Exponential Technological Advances

part III|84 pages

The Nature of Expertise and the Art of Managing Experts

chapter 9|9 pages

The Nature of Expertise

chapter 11|23 pages

Managing the 10 Types of Experts

chapter 13|10 pages

Experts of the Future