ABSTRACT
Retaining Expert Knowledge is a training resource, but it is also a business resource. As knowledge proliferates and organizational culture rapidly changes, now is the time to step back and determine what has been important to your organization’s success, where the organization is today, and what it will take to stay in the game tomorrow.
Your company houses knowledge, skills, attitudes, intellectual property, trade secrets, company culture, and individuals who will never be replicated exactly as they are today. Because they have demonstrated value in the past and are demonstrating value today, these treasures are worth preserving. This book shows how to preserve these valuable assets today for tomorrow’s successes.
TABLE OF CONTENTS
part I|74 pages
The Outflow of Corporate Knowledge
part II|41 pages
Knowledge Management in the Age of Exponential Technological Advances
part III|84 pages
The Nature of Expertise and the Art of Managing Experts