ABSTRACT

Medical Services Professionals (MSPs) hold a unique place in the healthcare industry. Medical Staff leaders, practitioners and providers rely on MSPs to ensure qualitative regulatory compliance, performance improvement, accreditation, credentialing and governance for physicians, practitioners, and other healthcare providers. MSPs ensure the design, implementation, and maintenance of current industry practices to promote quality patient care. Their roles are rapidly changing due to competition, increased government influence, and vast changes in technology that demand for service delivery improvements worldwide.

The successful MSP will require a formal professional development plan, comprised of skills and knowledge for both personal and career choices as the industry moves into the future. This book is presented in an easy to read format and contains a series of building blocks, "points" to navigate career progression logically. Each point highlights solutions for MSPs to test and apply with real-life stories interspersed to illustrate points. This book contains a helpful glossary, sample job descriptions, and terms specific to the MSP.

chapter 1|7 pages

What You Don’t Know Can Hurt You

chapter 2|6 pages

Becoming Your Best Self

chapter 3|15 pages

Getting to the Top – Stretch Yourself

chapter 4|12 pages

Getting to the Top – Adapt and Grow

chapter 6|6 pages

Success as You See It

chapter 7|9 pages

Generational Shifts in the Workplace

chapter 8|7 pages

Converging Gender Roles

chapter 9|7 pages

Rethinking Leadership

chapter 10|10 pages

Emotional Intelligence

chapter 11|7 pages

Good Character – Key to Your Success

chapter 14|4 pages

Coaching/Lessons in Leadership

chapter 15|5 pages

Servant Leader

chapter 16|7 pages

Invest in Your Future

chapter 17|8 pages

Things to Remember

chapter 18|2 pages

Next Steps