ABSTRACT

This unique collection of contemporary international public relations (PR) case studies gives the reader in-depth insight into effective PR practice in a range of organizational contexts. The global cases demonstrate the breadth and sophistication of the public relations function, both in public and private sector organizations.

This fully updated third edition of Public Relations Cases offers fresh perspectives on the changing face of contemporary public relations and the development of PR and communication strategies. Addressing the gap in PR literature, it examines political systems, climate, media ownership and structures, as well as the social values and economic conditions which shape the role and work of PR practitioners. The book follows a four-part analytical model CDAO (Context, Decisions, Actions and Outcomes) to successfully identify the key points of comparison between cases to uncover how and why particular events occur and, critically, identifies what key factors and actions we can learn from in future decision-making.

Featuring updated cases from across industries and around the world, including South East Asia, Latin America, the UK and the US, this book is an invaluable resource for researchers, postgraduate and executive education students studying public relations, corporate communication and public affairs.

chapter |6 pages

Introduction

chapter 1|9 pages

Chester Zoo

‘Save Our Zoo’

chapter 2|8 pages

Moms Demand Action

Using Public Relations to Combat Gun Violence

chapter 3|10 pages

Crowdsourcing Potential

Developing the Right Formula for the Prevention and Intervention Strategy Against Drug Abuse in Malaysia

chapter 4|8 pages

A perfect storm

The challenge of public relations in the health and social care sector

chapter 5|7 pages

The Comeback Niño

Puerto Rico's Tourism Industry on the Re-bound, Post-Maria

chapter 6|8 pages

Farm Town Strong

Overcoming the Rural Opioid Epidemic

chapter 7|18 pages

Who's listening?

chapter 8|10 pages

Marketing the Rainbow

The Challenges of Minority Marketing and Supporting or Subsequent PR Initiatives

chapter 9|11 pages

The Volkswagen Dieselgate Crisis

Challenging Assumptions About Reputation Recovery in a Major Crisis

chapter 10|18 pages

Iceland Foods

Rang Tan and the palm oil alarm call

chapter 11|7 pages

The M.O.M. Squad

PR Transforms Diverse Micro-Influencers into the World's First Team of Pregnant Comic Book Superheroes

chapter 12|10 pages

Let's Grab a Coffee

A Return to Public Relations Basics