ABSTRACT

Learning how to be successful in a public relations (PR) agency is a stressful on-the-job, sink-or-swim, immersive experience. While other texts teach PR theory and practice, no other book guides early to mid-career PR professionals through the day-to-day life of working in an agency and the skills required to excel and build a career.

This text demystifies the PR agency experience with foundational information to simplify and clarify agency life. Authors Kristin Johnson and Shalon Roth, who each grew successful careers in PR agencies, share secrets that no one will teach in a class or a seminar. This is real talk about real life in an agency – punctuated by anecdotes from leaders in the industry. This is a must-read for communications students and PR professionals looking to grow their career and become indispensable to teams and clients.

part I|6 pages

Why Indispensable?

chapter 1|1 pages

About This Book

chapter 2|1 pages

Who Is This Book For?

chapter 3|2 pages

What’s in It for You?

part II|58 pages

Agency Basics

chapter 4|7 pages

Architecture of Agency Life

chapter 5|13 pages

The Life Cycle of Business

chapter 6|8 pages

Money Honey

chapter 7|8 pages

Budget Basics

chapter 8|8 pages

Staffing

chapter 9|5 pages

Ethical Conduct

chapter 10|6 pages

Writing Essentials

part III|33 pages

Forget Titles

chapter 11|5 pages

A Leader at Every Level

chapter 12|8 pages

Achieving Authenticity

chapter 13|6 pages

Diplomacy and Persuasion

chapter 14|6 pages

Managing Expectations

chapter 15|6 pages

PR: Personal Relationships

part IV|40 pages

Lead the Way

chapter 16|12 pages

Building a Team

chapter 17|7 pages

Personal Branding

chapter 18|7 pages

Managing Your Career

chapter 19|6 pages

Managing the Careers of Others

chapter 20|6 pages

Managing Client Relationships

part V|4 pages

Pay It Forward

chapter 21|2 pages

A Message from the Authors