ABSTRACT
Successful managers at winning organizations understand the value generated by employees who take the time to fully interact with and understand one another. Effective communication skills, therefore, are foundational in building successful business relationships. Recognizing and understanding these nonverbal cues is essential for successful communication to occur. The Manager and Employee Development (MED) Review is built on the foundation of developing the skills of the manager as well as those of the employee. From the moment the employee walks into the office for the MED Review, it is up to the manager to choreograph how the process will unfold. As both the manager and the employee become more successful at communicating, developing trust, and making changes in their behaviors, they will graduate to informal meetings that may take place in casual locations such as hallways.
