ABSTRACT

This chapter examines one popular and crucial term that operations managers must be made aware of and the knowledge of which to be mastered, so as to stay in line with the recent market focus, movement, and requirement, which is sustainability. Achieving sustainable operations would be the goal of any operations manager to meet the corporation's sustainability agenda. Sustainability has been a buzz word for quite some time for industry as well as academia. The chapter addresses some questions and stirs their views and approaches in achieving what is required in the market under the current business dynamic environment and the increasing pressure. It illustrates the importance of operations managers in achieving sustainability initiatives. The chapter provides consistency in building the knowledge, the approaches of innovative thinking and design in achieving sustainability using the performance measurements and improvement tools.