ABSTRACT

The fourth edition of Applied Organizational Communication provides a current, in-depth analysis of the theories and practices critical to understanding organizational communication concepts in a global environment.

This new edition has been thoroughly updated and revised to reflect the most current organizational communication theory and research, and includes new information on the use of technology, incorporated throughout. Additional features of this text include:

  • Extensive real-life examples that establish links between organizational communication and perceptions, theory, networks, and symbolic behaviour.
  • Theory-based consulting approaches that enhance abilities to link issues with actions.
  • Grounding in transactional communication and advanced systems approaches.
  • Macro and micro analyses of key topics and issues.

As an accessible and practical examination of organizational communication, this text is intended for use in organizational communication, leadership, organizational development, and organizational intervention courses at the advanced undergraduate and graduate level.

chapter 1|30 pages

Adopting a Perspective

chapter 2|22 pages

Perception and Paradigms

chapter 3|29 pages

Understanding Organizations

An Overview of Management and Organizational Perspectives

chapter 4|11 pages

Verbal Communication

chapter 5|29 pages

Nonverbal Communication

chapter 6|25 pages

Networks and Channels

chapter 7|27 pages

Symbolic Behavior

chapter 8|18 pages

Listening

chapter 10|25 pages

Small Group and Team Communication

chapter 11|29 pages

Effective Leadership in Organizations