ABSTRACT

Written especially for owners and employees of small businesses, as well as students in this specialized area, this book, originally published in 1989, is a concise introduction to marketing in the small business. It focuses on the nature of marketing and the benefits of its applications, even where resources are limited. Stressing the marketing strategy issues and the need for marketing information, it discusses the scope and limitations of marketing and its relevance for small businesses. The book covers specific areas of marketing decisions relating to product, pricing, distribution and promotion and it also deals with specialist themes, notably international and government markets, franchising and technology. Case examples are included throughout the text, and detailed case studies are given at the end of each chapter.

chapter 1|17 pages

Introduction

chapter 2|17 pages

Adopting a marketing orientation

chapter 3|29 pages

Understanding the marketing environment

chapter 4|15 pages

Marketing planning

chapter 5|23 pages

Products and services

chapter 6|15 pages

Pricing

chapter 7|11 pages

Distribution

chapter 8|27 pages

Marketing communications

chapter 9|25 pages

Overseas marketing

chapter 10|16 pages

Marketing to MOD

chapter 11|10 pages

Franchising

chapter 12|13 pages

Marketing high technology