ABSTRACT

This title was first published in 2002: This volume presents a method to investigate the human performance issues associated with an accident or incident, with a detailed discussion of the types of data to collect, and methods of collecting and analyzing data. The book should be of interest to accident/incident investigators, specialists in nuclear, chemical processing, aviation and other critical industries, safety experts, researchers and students in the field of human error, human factors, ergonomics and industrial engineering, and government agencies for regulation, health and safety.

part I|28 pages

Errors and Complex Systems

chapter 1|8 pages

Introduction

part II|90 pages

Antecedents

chapter 3|16 pages

Equipment

chapter 4|15 pages

The Operator

chapter 5|15 pages

The Company and the Regulator

chapter 6|12 pages

Maintenance and Inspection

chapter 7|15 pages

Multi-Operator Systems

chapter 8|12 pages

Culture

part III|75 pages

Data and Data Analysis

chapter 9|13 pages

System Recorders

chapter 10|11 pages

Written Documentation

chapter 11|21 pages

Interviews

chapter 12|25 pages

Analysis

part IV|38 pages

Issues

chapter 13|20 pages

Situation Awareness and Decision Making

chapter 14|16 pages

Automation

part V|34 pages

Applying the Data

chapter 15|26 pages

Case Study

chapter 16|6 pages

Final Thoughts