ABSTRACT

Anybody working in sport management will be involved in the operation of a sports facility at some point in their career. It is a core professional competency at the heart of successful sport business. Sport Facility Operations Management is a comprehensive and engaging textbook which introduces cutting-edge concepts in facilities and operations management, including practical guidance from professional facility managers.

Now in a fully revised and updated second edition—which introduces new chapters on capital investment and operational decision-making—the book covers all fundamental aspects of sport facility operations management from a global perspective, including:

  • ownership structures and financing options
  • planning, design, and construction processes
  • organizational and human resource management
  • financial and operations management
  • legal concerns
  • marketing management and event planning
  • risk assessment and security planning
  • benchmarking and performance management

Each chapter contains newly updated real-world case studies and discussion questions, innovative 'Technology Now!' features and step-by-step guidance through every element of successful sport facilities and operations management, while an expanded companion website offers lecture slides, a sample course syllabus, a bank of multiple-choice and essay questions, glossary flashcards links to further reading, and appendices with relevant supplemental documentation.

With a clear structure running from planning through to the application of core management disciplines, Sport Facility Operations Management is essential reading for any sport management course.

part |2 pages

PART I Pre-management and pre-operational issues

chapter 2|23 pages

Ownership structures

chapter 3|23 pages

Financing sport facilities

chapter 4|23 pages

Capital investment appraisal

part |2 pages

PART II Implementation of management and operations

chapter 6|23 pages

Organizational management

chapter 7|29 pages

Human resource management

chapter 8|24 pages

Financial management

chapter 9|24 pages

Operational decision making

chapter 10|26 pages

Operations management

chapter 11|14 pages

Legal concerns for owners and managers

part |2 pages

PART III Ancillary issues in management and operations

chapter 12|22 pages

Facility marketing management

chapter 13|16 pages

Event planning in facility management

chapter 14|23 pages

Risk assessment in facility management

chapter 15|31 pages

Security planning for facility management

part |2 pages

PART IV Effectiveness of management and operations

chapter 16|28 pages

Performance management and benchmarking