ABSTRACT

This book is concerned with the application of the behavioural sciences, notably social psychology and sociology, to the study of consumer behaviour. The emphasis throughout is on making these sciences practical for the marketing manager by focusing on those aspects of consumer behaviour which prove useful for managerial decision-making. The introduction defines the scope of the book in these terms and outlines a model for the consumer buying process. The book conlcudes with detailed models of consumer choice.

part I|13 pages

Introduction

chapter 1|11 pages

Marketing and the Consumer

part II|61 pages

Individual Consumer Behaviour

chapter 2|15 pages

Perception and Learning

chapter 3|11 pages

Consumer Motivation

part III|110 pages

Group Consumer Behaviour