ABSTRACT

Cult of Analytics enables professionals to build an analytics driven culture into their business or organization. Marketers will learn how to turn tried and tested tactics into an actionable plan to change their culture to one that uses web analytics on a day to day basis.

Through use of the fictitious ACME PLC case, Steve Jackson provides working examples based on real life situations from the various companies he has worked with, such as Nokia, KONE, Rovio, Amazon, Expert, IKEA, Vodafone, and EMC. These examples will give the reader practical techniques for their own business regardless of size or situation making Cult of Analytics a must have for any would-be digital marketer.

This new edition has been thoroughly updated, now including examples out of how to get the best from Google analytics, as well as ways to use social media data, big data, tag management and advanced persona segmentation to drive real value in your organisation. It's also been expanded to include exercises and new cases for students and tutors using the book as a text.

chapter |5 pages

Introduction

The day that changed my life

chapter |18 pages

The hub and spoke method

chapter |12 pages

Reach, engage, activate and nurture

chapter |33 pages

Key performance indicators

chapter |27 pages

Tools of the trade

chapter |25 pages

Segmentation and personas

chapter |13 pages

Testing personas to improve conversion

chapter |20 pages

Using data and telling stories

chapter |16 pages

The starting point