ABSTRACT

This book provides a stimulating perspective on a wide range of important topics and major challenges which confronted marketing management in the 1980s and are still of relevance today. The author applies a critical knowledge of modern theory and practice to pinpoint the crucial importance of three interrelated ingredients – productivity, integration and creativity, for success in an increasingly demanding and cost-effective environment. Each chapter reviews marketing concepts, theories and methods – both recent and well-established and each chapter can be read on its own in response to a specific problem. As well as an extensive bibliography, the volume contains useful case-studies.

part I|57 pages

The Marketing Concept – A Strategic Perspective for the 1980s

chapter 1|8 pages

The Many Faces of Marketing

chapter 2|16 pages

Marketing Integration

chapter 3|10 pages

How to Vector Markets

part Ii|41 pages

Marketing Within its Management Development Context

part Iii|62 pages

Tools of Marketing – A Creative Approach

part Iv|45 pages

Marketing in Service Industries

chapter 13|14 pages

Transport Needs Marketing

chapter 14|14 pages

Banks and the Marketing Concept

chapter 15|15 pages

Insurance, Too, Needs Marketing

part V|20 pages

Case Studies

chapter 16|18 pages

Case Studies